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Is anyone using CAMduct software on a Cybermation 700 A Table? Serial Number 5241
I have not purchased CAM Duct yet. I first reached out to ASTI back in 03/31/2023 on purchasing a license, but before purchasing the license, contract and support. I wanted them to confirm that CAM Duct would work with our table. From the start ASTI and the table manufacture were going back and forth not wanting to help each other, because they both wanted each other programming information. This went no where.Post that battle ASTI for the past year plus has been trying to find a way to make it out here to see if they can make the table work or not with CAM Duct. I / we have no problem buying CAM Duct, Support etc.... as long as they can tell me it will work.Until then the saga continues.
As many Cybermation tables as there are currently in use I find it hard to believe that ASTI has never encountered a Cybermation table before.
Quote from: lsm_drafter on May 01, 2024, 15:35:25 PMAs many Cybermation tables as there are currently in use I find it hard to believe that ASTI has never encountered a Cybermation table before.The question is...who's left at ASTI that even knows anything about this stuff? Garrett Tice isn't there. He was training in Jordan Massey but he's no longer there. There's a lot of manufacturing folks who understand CAM/Machine setup...but they don't know CAMduct. Even the CAMduct folks don't typically know the machine side. And the AEC folks are usually out of their lane when working with such things. Everyone I know who know this well works for someone else as a full time gig or lives on the other side of the globe.
Quote from: Darren Young on May 01, 2024, 18:41:08 PMQuote from: lsm_drafter on May 01, 2024, 15:35:25 PMAs many Cybermation tables as there are currently in use I find it hard to believe that ASTI has never encountered a Cybermation table before.The question is...who's left at ASTI that even knows anything about this stuff? Garrett Tice isn't there. He was training in Jordan Massey but he's no longer there. There's a lot of manufacturing folks who understand CAM/Machine setup...but they don't know CAMduct. Even the CAMduct folks don't typically know the machine side. And the AEC folks are usually out of their lane when working with such things. Everyone I know who know this well works for someone else as a full time gig or lives on the other side of the globe.This is a huge problem and Autodesk is doing nothing about it. It's the same issue on the ESTmep side, there's no reseller support for new clients or support for new machine setup. I have not had a reason to reach out to ASTI but I would doubt they have anybody to assist with anything else beside taking your money.