Your CAM operators use a maj file and work in folders view?
Yes.
What would be a scenario in your mind for the CAM operator to use the service templates?
I would think you can run both ways and be fine, we only run from service templates from the CAD side to keep the detailers from using items that can't be easily built in the shop. This might be the case from the CAM side also. IF you run from folders you have access to all items if needed, depending on which folders you have access to.
The argument on the CAM side here is that a connector or seam might need to be changed on the fly thus the need for access to the service template and so the need for everyone to have identical service templates.
This can be done from the folders as long as the item in the service template is mapped to the item in the folder you are working from. This is also a sticky situation for us too, we have CAD folders that our services are built from and the CAM operators have their own folders that they can change to whatever suits them. So if a change needs to be made this has to go through the database ADMIN(me) and the change becomes incorporated.
From the cad side I say that no two cad guys attack a duct layout the same way.
The service templates work under the constraints of the database and the guidlines set forth in the pressure classes. So they are seperate of each other to the point where you can have different service templates with scripting and not impact the database and production. As long as I upload the database from the server when going remote or when notified of a change everything should be right in the world. We could have six cad users, never go remote, remain tied to a server and still have six different service templates worknig from the 2 inch postive water ga, based on company x's standardization.
Yes, but you have to be careful to make sure this is the right way to do this because of company standards and not to make more work for the CAM people that have to process the orders.
I have not used the profiles aspect of the software. Do you know if that where you can store different service templates based on the cad user or customer?
I don't use profiles, all I know about them is sections can be separated in them, not sure about service templates.